Contact information

Contact Us

We’re Here to Help

Have a question about your order, a product, delivery, return, or anything else?

The NEXOON support team is here to help. We aim to provide quick, friendly, and reliable customer support.

Customer Support

Brand: NEXOON
Marketplace: Pakistan

Email: nexoonstore@gmail.com
WhatsApp: 03291164292
Phone:03291164292

Customer Support Hours

Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

Response times may vary during weekends, public holidays, sales, and high-volume periods.

For Order-Related Questions

When contacting us about an order, please include your:

  • Order Number
  • Full Name
  • Phone Number
  • Product Name
  • Details of your question or issue

For damaged, defective, or incorrect products, please include clear photos or a short video where applicable. This helps our team review your request more quickly.

Returns & Refunds

For information about our 7-Day Return & Refund Policy, please review our Return & Refund Policy before contacting support.

Shipping & Delivery

For delivery information, estimated delivery times, tracking, and shipping charges, please review our Shipping Policy.

Business Address

NEXOON
[Your Business Address]
Pakistan

We Value Your Feedback

Your feedback helps us improve NEXOON. If you have a suggestion, product feedback, or an issue with your shopping experience, please don't hesitate to contact us.

Thank you for choosing NEXOON.

We appreciate your trust and look forward to serving you.